Fast Elevate Media Logo
Fast Elevate Media Logo

Terms

Terms & Conditions

Last updated: June 2026

1. Introduction

These Terms & Conditions govern the use of the Fast Elevate Media website and the provision of services by Fast Elevate Media.

By using our website, requesting a quotation, engaging our services, or entering into an agreement with Fast Elevate Media, you agree to these Terms & Conditions.


2. Company Information

Fast Elevate Media
Chamber of Commerce (KVK): 56193203
VAT Number: NL002247193B30
Amsterdam, The Netherlands
Email: info@fastelevatemedia.com
Phone: +316 2846 0837


3. Services

Fast Elevate Media provides creative and media services, including but not limited to:

  • Photography
  • Videography
  • Corporate event coverage
  • Drone photography and videography
  • Interviews and testimonials
  • Social media content creation
  • Editing and post-production
  • Creative production services
  • Marketing and promotional content

4. Quotations and Agreements

Photography

Videography

Corporate event coverage

  • The client accepts a quotation in writing;
  • The client confirms a booking by email, message, or other written communication;
  • Fast Elevate Media commences work at the client's request.

Drone photography and videography


5. Deposits, Pricing and Payment

Interviews and testimonials

Social media content creation

Editing and post-production

Creative production services

Marketing and promotional content

All quotations are non-binding unless explicitly stated otherwise. Quotations remain valid for 30 calendar days from the date of issue unless otherwise specified.

  • Suspend ongoing work;
  • Postpone delivery;
  • Withhold deliverables;

An agreement is established when:

The client accepts a quotation in writing;


6. Additional Work

The client confirms a booking by email, message, or other written communication;

Fast Elevate Media commences work at the client’s request.

  • Additional shooting hours
  • Additional editing
  • Additional deliverables
  • Additional revisions
  • Additional travel
  • Additional production requirements

7. Delivery Times

Any changes to the agreed scope may result in additional charges.

Unless otherwise stated, all prices are exclusive of VAT.

  • 48-hour delivery
  • 24-hour delivery
  • Same-day delivery
  • Custom delivery schedules

A non-refundable deposit of 50% of the quoted amount is required to secure a booking and reserve production dates. Production dates are not considered confirmed until the deposit has been received.

The remaining balance shall be invoiced upon completion of the assignment unless otherwise agreed in writing. Invoices must be paid within 14 calendar days of the invoice date.

  • Late client feedback
  • Delayed approvals
  • Missing information
  • Missing branding materials
  • Missing logos
  • Missing graphics
  • Delayed client-supplied assets
  • Technical issues
  • Force majeure events

8. Revisions and Acceptance of Deliverables

Fast Elevate Media reserves the right to:

Suspend ongoing work;

Postpone delivery;

Withhold deliverables;

until outstanding invoices have been paid in full. Statutory interest and collection costs may be charged on overdue invoices.

8A. Approval Procedure

Any work requested outside the agreed scope may be considered additional work and invoiced separately. This may include:

Additional shooting hours

Additional editing

Additional deliverables


9. Client Responsibilities

Additional revisions

  • Providing accurate information
  • Providing project schedules
  • Providing event details
  • Obtaining all necessary permissions
  • Ensuring venue access
  • Providing branding assets where required
  • Providing timely feedback and approvals

Additional travel

Additional production requirements

Fast Elevate Media’s standard delivery target for the first draft of most video productions is within three (3) business days after completion of the assignment, subject to the agreed project scope, complexity, and timely receipt of all required client materials.

Accelerated delivery options may be available for an additional fee, including:

9A. Client Delays

48-hour delivery

24-hour delivery

Same-day delivery

Custom delivery schedules

Fast Elevate Media shall make reasonable efforts to meet agreed deadlines but shall not be liable for delays resulting from circumstances beyond its reasonable control. This includes, but is not limited to:


10. Client Materials

Late client feedback

  • Logos
  • Brand assets
  • Images
  • Videos
  • Music
  • Documents
  • Third-party content

Delayed approvals


11. Intellectual Property

Missing information

Missing branding materials


12. Licence to Use Deliverables

Missing logos

Missing graphics

  • Resell the content
  • Transfer rights to third parties
  • Claim authorship
  • Alter copyright notices

Delayed client-supplied assets

12A. Suspension of Licence upon Non-Payment

Technical issues

Force majeure events

Unless otherwise agreed in writing, projects include up to two revision rounds. Additional revisions may be charged separately. Requests that substantially alter the original scope may be treated as a new project and invoiced accordingly.


13. RAW Files and Source Materials

Unless the Client reports material defects within fourteen (14) calendar days after delivery, the delivered work shall be deemed accepted. Minor subjective differences in style, colour grading, editing, framing or creative interpretation shall not constitute defects.

  • RAW photographs
  • Unedited video footage
  • Editing project files
  • Timelines
  • Source files
  • Working files
  • Production assets

The client is responsible for:

13A. Backup and File Retention

Providing accurate information

Providing project schedules

Providing event details

Obtaining all necessary permissions


14. AI-Assisted Production

Ensuring venue access

Providing branding assets where required

  • Language refinement and proofreading
  • Transcription and subtitle generation
  • Audio enhancement and noise reduction
  • Image enhancement
  • Object removal
  • Background extensions or generative editing
  • Video editing assistance
  • Workflow optimisation

Providing timely feedback and approvals

For assignments extending beyond six consecutive working hours or taking place during standard meal times, the client shall provide reasonable meals and refreshments for Fast Elevate Media personnel and contracted freelancers working on-site.

Fast Elevate Media shall not be liable for delays or issues resulting from incomplete, inaccurate, or delayed information provided by the client.

14A. Non-Solicitation

Deliverables should be reviewed by the Client as soon as reasonably possible after delivery. Any material defects or deviations from the agreed project brief should be reported within fourteen (14) calendar days of delivery. Unless such defects are reported within this period, the delivered work shall be deemed accepted.

  • solicit, engage, employ or contract any employee, freelancer, contractor or subcontractor introduced by or performing services through Fast Elevate Media;
  • encourage any such person to terminate or reduce their relationship with Fast Elevate Media; or
  • engage any such person to perform services substantially similar to those provided through Fast Elevate Media.

Creative services are inherently subjective. Minor differences in editing style, colour grading, framing, pacing or creative interpretation shall not be considered defects, provided the delivered work substantially complies with the agreed project brief.

14B. Non-Circumvention

The client warrants that all materials supplied to Fast Elevate Media may legally be used for the requested project. This includes:

This restriction includes, but is not limited to, engaging Fast Elevate Media's freelancers, contractors or suppliers through affiliated companies, subsidiaries, intermediaries, third parties or any other arrangement intended to avoid Fast Elevate Media's involvement.

Brand assets


15. Portfolio and Promotional Use

Unless otherwise agreed in writing, Fast Elevate Media reserves the right to use content created during assignments for:

  • Portfolio purposes
  • Website publication
  • Social media
  • Marketing materials
  • Promotional campaigns
  • Award submissions
  • Business development activities

This includes the right to display completed work on Fast Elevate Media's website, social media channels, presentations and showreels.

This clause applies only to content created by Fast Elevate Media. Materials submitted through contact forms or supplied by prospective clients shall never be used for promotional purposes without explicit written permission.

Where confidentiality agreements, non-disclosure agreements, or written restrictions apply, Fast Elevate Media shall respect such restrictions.

Third-party content


16. Confidential Information

The client indemnifies Fast Elevate Media against any claims arising from the unlawful use of supplied materials.

Unless otherwise agreed in writing, all copyrights and intellectual property rights in content created by Fast Elevate Media remain the exclusive property of Fast Elevate Media. No copyright transfer shall occur unless expressly agreed in writing.

  • where necessary for the execution of the agreed services;
  • where disclosure is required by applicable law; or
  • where the Client has provided prior written consent.

Upon full payment, the client receives a non-exclusive licence to use the delivered content for the agreed purpose.


17. Drone Operations

The client may not, unless explicitly agreed in writing:

  • Weather conditions
  • Airspace restrictions
  • Local regulations
  • Government restrictions
  • Safety considerations

Resell the content

Transfer rights to third parties


18. Cancellation Policy

Claim authorship

  • More than thirty (30) calendar days before the scheduled Assignment: no cancellation fee.
  • Between fourteen (14) and thirty (30) calendar days before the scheduled Assignment: 50% of the agreed Project Fee.
  • Between three (3) and fourteen (14) calendar days before the scheduled Assignment: 75% of the agreed Project Fee.
  • Less than seventy-two (72) hours before the scheduled Assignment: 100% of the agreed Project Fee.

Alter copyright notices

Unless otherwise agreed in writing, Fast Elevate Media is not obligated to provide:

RAW photographs


19. Force Majeure

Unedited video footage

  • Illness
  • Injury
  • Extreme weather
  • Natural disasters
  • Travel disruptions
  • Technical failures
  • Internet outages
  • Government restrictions
  • Venue closures

20. Limitation of Liability

Editing project files

To the maximum extent permitted by law, Fast Elevate Media's total liability shall be limited to the total amount invoiced for the relevant assignment.

Source files


21. Website Use

Working files

Production assets

Fast Elevate Media retains ownership of all source materials.

Fast Elevate Media may use artificial intelligence (“AI”) assisted technologies as part of its creative and administrative workflow. Such tools may be used for purposes including, but not limited to:


22. External Links

Language refinement and proofreading

Transcription and subtitle generation


23. Privacy, Cookies and AI Processing

Audio enhancement and noise reduction

Image enhancement

Object removal

Background extensions or generative editing


24. Right of Withdrawal

Video editing assistance

Workflow optimisation

  • the Client expressly requests Fast Elevate Media to commence the performance of the services during the withdrawal period; and
  • acknowledges that the right of withdrawal may be lost once the services have been fully performed.

AI technologies are used solely as supportive production tools. All creative decisions, quality control, editing decisions and final deliverables remain subject to human review and approval by Fast Elevate Media.


25. Governing Law

Where AI-assisted editing substantially alters the nature of the agreed deliverable beyond standard post-production practices, this will only be performed where appropriate for the project or agreed with the Client.

AI-assisted tools shall never replace professional judgement, creative direction, or final editorial approval.


26. Contact Information

Fast Elevate Media
Amsterdam, The Netherlands
Email: info@fastelevatemedia.com
Phone: +31 6 24821770
Website: www.fastelevatemedia.com

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